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Faqs

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WHY ARE YOUR BRAKES BETTER THAN THE OTHER TOP BRANDS AND OEM?
WHY ARE YOUR PARTS LESS EXPENSIVE THAN OTHER AFTER-MARKET PARTS?
YOU HAVE THREE DIFFERENT TYPES OF ROTORS FOR MY MACHINE. WHAT IS THE DIFFERENCE AND WHICH ONE SHOULD I ORDER?
HOW MUCH IS SHIPPING FOR MY ORDER?
DO YOU SHIP INTERNATIONALLY?
HOW LONG WILL IT TAKE TO GET MY ORDER?
WHERE IS RACE-DRIVEN LOCATED?
DO YOU OFFER FASTER SHIPPING?
I HAVE A QUESTION ABOUT THE PARTS I ORDERED. WHO CAN I CALL TO ASK QUESTIONS ABOUT THE PARTS?
I ORDERED THE WRONG PARTS. WHAT DO I DO?
HOW CAN I RETURN MY ORDER?
I RECEIVED MY ORDER BUT IT WAS MISSING SOME ITEMS. WHAT DO I DO?
I CAN’T FIND MY MACHINE IN YOUR SEARCH. IS THERE ANOTHER WAY TO FIND PARTS FOR MY MACHINE?
IS THERE A WARRANTY ON RACE-DRIVEN PARTS?

WHY ARE YOUR BRAKES BETTER THAN THE OTHER TOP BRANDS AND OEM?

Race-Driven Sintered Metal brakes are made with our exclusive compound that has been tested extensively in the lab and in the field. They hold up extremely well in all environments by the most aggressive riders.

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WHY ARE YOUR PARTS LESS EXPENSIVE THAN OTHER AFTER-MARKET PARTS?

We work directly with our factories to ensure pricing is kept at a competitive level. We are always finding ways logistically and through our high buying power to negotiate the best rates on our manufacturing cost. By dealing directly with the manufacturer, we cut out the middleman which causes inflated prices.

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YOU HAVE THREE DIFFERENT TYPES OF ROTORS FOR MY MACHINE. WHAT IS THE DIFFERENCE AND WHICH ONE SHOULD I ORDER?

Our rotors are designed specifically for different styles of riding.

  • Standard Rotors have venting that allow the brake pads to cool after braking which reduces the wear on the pad. Typical machine use is for trail riding, farm or ranch work. The majority of ATV, UTV and Side x Side machines come from the factory with a rotor similar to our standard rotor style.

  • RipTide Rotors have extra venting which allows the brake pads to remain cool under extreme braking in dry or semi wet conditions. This rotor is for aggressive riding such as MX Racing, Hare Scrambles/Enduro Riding, aggressive trail riding in hot or dry terrain, steep mountain riding and hard excessive braking situations.

  • MudRat Rotors are for the serious mud riders. If you are in heavy wet mud 75% of your riding than this is the rotor for you! The MudRat is a solid stainless steel rotor with no venting, which means no abrasive materials can ooze through and pack the brakes. The less build up in between the pad and rotor means more reliability in braking power and longer brake life.

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HOW MUCH IS SHIPPING FOR MY ORDER?

All orders over $89 ship FREE in the US, including Alaska, Hawaii and Puerto Rico. (this does not include dealer/distributor orders). All orders under $89, ship for $9.99 flat rate within the US.

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DO YOU SHIP INTERNATIONALLY?

Yes. We ship Internationally every day.

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HOW LONG WILL IT TAKE TO GET MY ORDER?

We strive to ship all products within 24 hours, if not the same day. Typical arrival time for domestic orders is 2-5 days depending on your location.

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WHERE IS RACE-DRIVEN LOCATED?

Race-Driven is located in Escanaba, Michigan.

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DO YOU OFFER FASTER SHIPPING?

Yes. We can ship your domestic order either 2 day or Next Day through UPS at your expense. Just give us a call for the current rates and to arrange for expedited shipping. All expedited orders must be placed M-F before 2:00 pm EST.

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I HAVE A QUESTION ABOUT THE PARTS I ORDERED. WHO CAN I CALL TO ASK QUESTIONS ABOUT THE PARTS?

If you have a question about your order fitment or what you received, simply give our Customer Service Center a call. We are enthusiasts who ride and race, so with a lifetime of experience in the power sports field, we can answer virtually any question and help you get up and running.

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I ORDERED THE WRONG PARTS. WHAT DO I DO?

Call in to our Customer Service Center so we can determine what parts you need for your machine. Please have your VIN number handy and we will run the number to ensure that your machine is the correct year and model. You would be surprised how easy it is to order parts for the wrong machine. We’ll walk you through the different options for the return or exchange.

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HOW CAN I RETURN MY ORDER?

For all returns, we require an RMA (Return Merchandise Authorization) number to be issued. Simply call our Customer Service Center and we will issue you an RMA number for the return. We will let you know what steps need to be taken and when to expect your refund.

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I RECEIVED MY ORDER BUT IT WAS MISSING SOME ITEMS. WHAT DO I DO?

If your package is missing part of your order, please notify our Customer Service Center immediately. Make sure to save all outer packaging as we may require you to take photos to file a claim with the carrier if there was any damage during transit.

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I CAN’T FIND MY MACHINE IN YOUR SEARCH. IS THERE ANOTHER WAY TO FIND PARTS FOR MY MACHINE?

Although we try our best to be up to date with every machine we have parts for in our search engine, occasionally we miss a model, sub model or a machines year. If you are having problems locating your exact model or want to be sure you are ordering the correct parts, please call our Customer Service Center at (906) 420-8009. Our staff will be more than happy to check parts for your machine.

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IS THERE A WARRANTY ON RACE-DRIVEN PARTS?

Race-Driven is committed to making high quality parts at an affordable price to our customers and we stand behind our products 100%. We offer a 30-day money back guarantee if you are not satisfied with your parts or products. If you are having a problem with your parts, please call us and let us know.

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